Last updated: April 2026
1. Who We Are
Hope & Joy Cleaning Services LLC is a professional cleaning company based in Orlando, Florida. We provide residential and commercial cleaning services in Orlando, Kissimmee, Davenport, Haines City, and surrounding areas.
For any privacy-related inquiries, you may contact us via WhatsApp at (321) 710-6128.
2. Information We Collect
When you submit a quote request through our website, we collect the following personal information:
- Full name
- Phone number
- Email address
- Type of service requested
- Cleaning frequency preference
- Any additional information you choose to provide in the message field
We do not collect payment information, Social Security numbers, or any sensitive personal data through this website.
3. How We Use Your Information
The information you provide is used exclusively to:
- Respond to your quote request
- Contact you to schedule or confirm cleaning services
- Communicate service updates or changes
We do not use your information for marketing purposes without your explicit consent, and we do not sell, rent, or share your personal data with third parties.
4. How We Store Your Information
Your information is transmitted securely and stored only for the time necessary to fulfill your service request. We take reasonable measures to protect your data from unauthorized access, loss, or misuse in compliance with the Florida Information Protection Act (FIPA).
5. Third-Party Services
Our website may include links to third-party platforms such as Instagram and WhatsApp. These platforms have their own privacy policies, and we encourage you to review them. We are not responsible for the privacy practices of these external services.
6. Your Rights
Under applicable Florida and U.S. law, you have the right to:
- Request access to the personal information we hold about you
- Request correction of inaccurate information
- Request deletion of your personal data
- Opt out of any future communications
To exercise any of these rights, please contact us via WhatsApp at (321) 710-6128.
7. Children's Privacy
Our website is not directed at children under the age of 13. We do not knowingly collect personal information from children. If you believe a child has submitted information through our website, please contact us immediately.
8. Changes to This Policy
We may update this Privacy Policy from time to time. Any changes will be reflected on this page with an updated date. We encourage you to review this page periodically.
9. Contact Us
If you have any questions about this Privacy Policy, please contact us:
- WhatsApp / Text: (321) 710-6128
- Instagram: @hopejoycleaningservicesllc
- Location: Orlando, Florida